Terms and Conditions
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General:
When booking my services, you acknowledge that you are seeking beauty-related services that align with my current skills and artistic style.
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The number of models booked must correspond with the allotted time. Depending on the complexity of your booking, an assistant artist may be required, which may incur additional fees. You also recognize that any additional artist engaged may have their own terms and conditions.
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Clients are responsible for providing a suitable and safe space for the makeup artist to perform their services. This includes a clean and flat surface such as a table or countertop for the makeup artist to set up their equipment and products. Additionally, access to electrical outlets for styling tools may be required. Failure to provide an appropriate space may impact the quality and efficiency of the makeup application.
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While Antonio possesses a diverse skill set in facial enhancement techniques, it's important to note that his expertise is tailored to each model's unique attributes. Antonio's abilities are finely attuned to the nuances of facial shape, skin texture, individual characteristics, and bone structure
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In the rare event that you are dissatisfied with the service provided, it is your responsibility to communicate your concerns promptly, providing specific details to allow the makeup artist the opportunity to address your concerns and try to meet your expectations.
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Payments:
Payment methods accepted include cash, bank transfers, or PayPal. The remaining payments are due on the appointment date (prior to the appointment). Receipts or invoices are available upon request.
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Deposit:
To confirm your reservation, a deposit of up to 50% of the service value may be necessary, which will be deducted from your final invoice.
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Deposits must be remitted within 15 days of booking to secure your appointment. Failure to submit the deposit within this timeframe may result in the automatic cancellation of your reservation.
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Please note that all deposits are non-refundable.
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For bookings requiring an overnight stay or extensive travel, including travel abroad or overseas, additional deposits and fees may be applicable.
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Additional Services:
Makeup services are limited to the agreed-upon scope outlined in the booking contract. Any additional services requested on the day of the appointment may incur additional fees and are subject to but not limited to additional makeup artists, sources, or product availability.
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Late Arrivals:
Clients are responsible for arriving promptly or being ready and available for the scheduled appointment time. Any delays may result in shortened appointment times and will not warrant a reduction in service fees.
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Travel:
Travel within Manchester CC is included in the service. Additional transport fees may apply for bookings outside Manchester, within Europe, or any other overseas territory.
In the event that fulfilling your booking requires the Makeup Artist to perform an overnight stay, whether it be the night prior, the night following, or for the duration of the assignment, additional fees may be applicable as part of the deposit. Should you cancel or postpone your appointment, these additional fees may be subject to reimbursement, contingent upon the type of accommodation booked and the advance notice provided for cancellations. Should a postponement be arranged, supplementary accommodation charges may also be incurred
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Cancellations:
If you cancel your Appointment, charges apply based on when you cancel:
Cancellations made within 60 days of the appointment date will result in a cancellation fee equal to 100% of the total fee.
Cancellations made between 61-90 days before the appointment date will incur a cancellation fee of 75% of the total fee.
Cancellations made between 91-120 days before the appointment date will incur a cancellation fee of 50% of the total fee.
Cancellations made more than 120 days before the appointment date will result in forfeiture of the deposit.
If you postpone your appointment instead of canceling, and if dates are available, your payments can be applied to the new appointment date. The total fees for the new date will be based on the rates at that time.
In the event that I am able to book another appointment for the same date as your canceled or postponed appointment, you will receive a refund of your deposit (minus any incurred expenses) and any other payments made.
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It is essential to communicate any changes or cancellations as soon as possible to allow for adjustments to bookings and schedules.
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Unforeseen Circumstances:
In the unlikely event that unforeseen circumstances beyond the control of the makeup artist obstruct or impede the fulfillment of obligations under the agreement, including but not limited to natural disasters, strikes, government regulations, accidents, emergencies, bereavement, illness, etc, Every effort will be made to find a suitable replacement Makeup Artist. If a replacement cannot be arranged a full refund including the deposit will be issued or a reschedule of the appointment if applicable. The makeup artist cannot be held liable or responsible for any resulting damages or losses arising from unforeseeable circumstances.
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Illness:
In the event that a client arrives for their appointment displaying severe symptoms of a serious contagious illness, we reserve the right to reschedule the appointment to a later date when they are no longer contagious. No cancellation fees will be applied in such circumstances, and we will make every effort to accommodate your rescheduling needs.
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In the unfortunate event that the makeup artist becomes ill, injured, or experiences any health-related issues that prevent them from fulfilling the agreed-upon services, every reasonable effort will be made to provide a suitable replacement artist. However, if a replacement cannot be arranged, the makeup artist shall not be held liable for any resulting damages or losses. In such circumstances, the client may choose to reschedule the appointment at a mutually agreeable time, subject to availability. Alternatively, a full refund of the deposit will be issued.
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Allergies:
Clients are required to disclose any known allergies, sensitivities, or medical conditions that may impact the makeup application process. The makeup artist cannot be held liable for adverse reactions resulting from undisclosed information.
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The makeup artist endeavors to use safe products to the best of their knowledge. However, it is essential to acknowledge the inherent risk of cross-contamination, including airborne particles, despite meticulous hygiene practices. Clients accept this risk when engaging the makeup artist's services.
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Products Usages:
The makeup artist reserves the right to utilize professional-grade products deemed appropriate for the client's skin type and desired aesthetic. In the case a client may opt to provide their own products, it is essential to note that the makeup artist cannot guarantee the performance or final outcome of the makeover when using client-supplied products. The makeup artist retains the discretion to determine the suitability of any products requested by the client."
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Sourcing:
If you request specific products, materials, or items, and we're able to source them for you, you'll be required to pay for them in full and upfront, covering any delivery fees and expenses. Please note that we cannot be held responsible for any issues such as factory defects or shipping damages caused by third parties, which may impact the outcome of your appointment or your expectations.
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Equipment:
The Makeup Artist should be the only person handling the makeup kit and equipment during the appointment.
In the event of damage or loss to any cosmetic products, tools, or equipment due to negligence or misuse by the client or any other individual present during the appointment, the client agrees to compensate the makeup artist for the repair or replacement costs.
The makeup artist reserves the right to assess the extent of the damage and determine the appropriate course of action for repair or replacement.
Any intentional damage to the makeup kit and equipment will result in additional charges and may be subject to legal action. Clients acknowledge their responsibility for the care and protection of the makeup artist's cosmetic kit and equipment during the duration of the appointment.
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Contact Consent:
By booking our services, you consent to being contacted via various means including email, telephone, text messages, postal mail, social media, or any other suitable method. This contact may be necessary for reasons like organizing your booking, seeking feedback through surveys, collecting payments, or any other necessary reason or communication.
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Image Usage:
Unless stated otherwise by the client before the booked appointments, clients consent to the use of photographs or videos taken during the makeup application process for promotional and marketing purposes, including but not limited to social media, website, and portfolio use. However, client privacy and confidentiality will be respected, and personal information will not be disclosed without consent.
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Confidentiality:
We are committed to maintaining the confidentiality of all client information disclosed during and after the course of our services. This includes but is not limited to, personal and contact information, as well as any conversations or disclosures made in confidence.
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We respect your privacy and will not disclose any sensitive information shared with us to any third party without your explicit consent. Your trust is important to us, and we take the responsibility of safeguarding your confidentiality seriously.
Rest assured that your personal information and any discussions held during our sessions will remain strictly confidential.
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Other Agreements:
Additional agreements beyond those specified in this document may be subject to their own terms and conditions as mutually agreed upon by both parties. It is acknowledged that such agreements will only alter or supplement the terms outlined herein if explicitly stated in writing and signed by both parties.
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Indemnification:
Clients agree to indemnify and hold harmless the makeup artist from any claims, damages, liabilities, costs, or expenses arising from or related to the client's breach of the agreement, negligence, or misconduct.
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Liability:
Antonio Cruz's liability is limited to providing a full refund.
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Right to Amendment:
The makeup artist reserves the right to amend, modify, or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the makeup artist's website or otherwise communicated to clients.
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Consumers Rights
Nothing in these terms and conditions shall affect the statutory rights of the client as a consumer.
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Acceptance of Terms:
By contacting the makeup artist and proceeding with the booking or appointment, clients acknowledge that they have read, understood, and agree to abide by the terms and conditions outlined herein. The client's engagement with the makeup artist's services constitutes acceptance of these terms and conditions in their entirety.
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Updated: March 2024.
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